Speakers and Topics
8:30am - 9:50am
Kaveh Shams
Total Prox Denture Workflow: Different Approaches, Ultimate Results
Course Description
Designed for functional and esthetic rehabilitation in edentulous patients, Zirkonzahn’s new solution offers a smart alternative to implant-supported prostheses. The fully digital workflow combines automated gingiva design and intelligent tooth setup with advanced biocompatible resins and powerful cold-welding bonding – delivering fast, precise, and long-lasting full dentures.
Instructor Bio
Kaveh Shams, DT
Kaveh Shams graduated as a Dental Technician from Lambeth College – in London, UK, in 2010. Since then, he has worked in multiple dental laboratories in London and Toronto. In recent years, his passion for digital dentistry has led him to take responsibility as a CAD-CAM Specialist supporting and coaching dental community members across Canada. He continues serving the dental community as Zirkonzahn’s ambassador and branch manager.
Sponsored By
Kaveh Shams
9:50am - 11:10am
Dr. Waji Khan
Implant Supported Removable Prosthetics Pearls
Course Description
This presentation focuses on practical, evidence-based pearls for planning, designing, and delivering implant-supported removable prostheses. Emphasis will be placed on case selection, attachment systems, biomechanics, and common pitfalls, providing clinicians with actionable insights to improve predictability, function, and patient satisfaction.
Instructor Bio
Dr. Waji Khan, CD, BSc, DDS, MBA, MEd
Dr. Khan grew up in Scarborough, Ontario. After graduating from high school he attended the University of Toronto, Trinity College and graduated with a Bachelor of Science with High Distinction in 1997. He then attended The University of Toronto Faculty of Dentistry and graduated with his Doctor of Dental Surgery in 2001. Dr. Khan served as a dental officer in the Canadian Forces from 1998-2007. Dr. Khan began practicing dentistry in Halifax, Nova Scotia with the Canadian Forces. In the CF he learned a lot through mentorship with dental specialists and advanced dental training courses. After a ten year career in the Canadian Forces, he then moved to Kingston with his wife and life partner Dr. Sohela Vaid in 2007 to pursue studies in Medicine and practice Dentistry.
Sponsored By
Dr. Waji Khan
11:10am - 12:30pm
Dean Fenwick
AI in the Denturist Clinic: Smarter Charting, Better Patient Communication, and Reduced Administrative Burden
Course Description
Artificial Intelligence is rapidly moving from theory to day-to-day reality in healthcare clinics — including denturist practices. This one-hour continuing education session will explore how modern AI tools can support more accurate patient charting, improve after-hours patient communication, and reduce the administrative load on practitioners and staff.
Presented by Dean Fenwick, founder of DOMx and long-time practice-management advisor to denturists across Canada, this session will focus on practical, real-world applications of AI rather than technical theory. Attendees will see how AI-assisted clinical documentation can transform casual chairside or post-appointment dictation into properly structured, professional SOAP notes — improving consistency, clarity, and record quality.
The presentation will also examine the growing role of AI-based phone attendance, including how AI assistants can responsibly handle missed calls, after-hours inquiries, appointment requests, and basic triage — reducing reliance on voicemail while maintaining professionalism and patient confidence.
Special attention will be given to privacy considerations, consent, data residency, and professional accountability, with discussion tailored to the Canadian and BC regulatory environment.
This session is designed to inform, not overwhelm — helping denturists understand what is possible today, what is coming next, and how to evaluate AI tools responsibly for their own clinics.
Learning Objectives
By the end of this session, participants will be able to:
Understand how AI-assisted charting works and how spoken, informal clinical notes can be converted into structured SOAP documentation.
Identify practical use cases where AI can reduce charting time while improving clarity and consistency in patient records.
Explain how AI phone attendants differ from voicemail, and how they can support patient communication when staff are unavailable.
Recognize key privacy, consent, and data-handling considerations relevant to AI use in Canadian denturist clinics.
Evaluate whether and where AI tools may be appropriate in their own practice, based on clinic size, workflow, and patient expectations.
Instructor Bio
Dean Fenwick, Founder, Specialized Office Systems Inc.
Dean Fenwick is the founder of Specialized Office Systems Inc., the company behind DOMx—a leading practice management system designed specifically for denturists: www.denturistsoftware.com. A pioneer in the field, Dean has played a pivotal role in the development and adoption of electronic claim submissions for denturists since their inception.
He spent several years teaching practice management to denturist students at NAIT and remains an active supporter of denturist education across Canada. As a passionate advocate for the profession, Dean is deeply committed to the growth, efficiency, and long-term success of denturist practices.
With technology advancing rapidly, Dean believes denturists shouldn’t just adapt—they should lead the way. His work continues to empower clinics to embrace innovation, streamline operations, and deliver outstanding patient care.
Sponsored By
Dean Fenwick
Secondary Sponsors
