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The Secrets of
Dental Office Management

1 Day Event

Sunday, September 15, 2024

In Partnership with :

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Price for Dentists : $239 + HST

Price for Staff : $159 + HST

Location :  Pan Pacific Hotel Toronto

900 York Mills Rd, North York, ON M3B 3H2

Date : Sunday, September 15, 2024

Time : 9:00am - 5:30pm         Duration : 7 Hours

CE Points : 7 CE Points (Category 3)

Details

Speakers and Topics

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Linda Anderson

Adult Ed. CTP

Team approach to case acceptance

9:10am - 10:00am

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10:00am - 10:45am

Tala Batarseh

Dental Practice Consultant

Growing your practice: managing by statistics not emotions

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Ozhan Asi

Chief Technology Officer
at TASProvider

11:15am - 11:45am

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Ali Zare

Chief Security Officer (CSO) at TASProvider

IT and Cyber Security in Dentistry

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Dr.Carlo Biasucci

Founder and CEO of Elite Practice

3 Leadership Secrets for Dentists

11:45am - 12:30pm

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1:45pm - 2:15pm

Richard Goldhar

Licensed Insolvency Trustee

​​

Turning Financial Challenges into Profitable Opportunities: Your Partner for Corporate Restructuring and Business Advisory

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2:15pm - 2:45pm

David Lipkus 

Financial Security Advisor

Unlock Money Trapped in Your Professional Corporation Tax-Free

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2:45pm - 3:15pm

Jonathan N. Borrelli

Partner at KMB Law

What Not To Do When Managing Your Team, from Your Employment Lawyer

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3:45pm - 4:15pm

Paul Kulhmeijer

Founder of Studio 6

Comprehensive Dental Office Construction & Design Solutions

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4:15pm - 4:45pm

Peter Barry

CMC, RRDH​, Practice Success Coach,
Founder of Practice Mastery

Key Strategies for Thriving in Our Rapidly Evolving & Technologically Advancing Profession

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4:45pm - 5:00pm

Amy Tong

 B.Com CLU CH.F.C. CHS RCIS

​​

Holistic Approach to Minimize Your Corporate Taxes

Linda
Tala
9:10am - 10:00am
Linda Anderson Adult Ed. CTP

Team approach to case acceptance

Your team plays an important role in whether the patient accepts the treatment or not. When it comes to your patient’s understanding of the treatment and the financial investment, it is important for the team to be on the same page Dental teams have little or no training in finances or sales and the cost of poor communication can result in “I will think about it”. If your team is not comfortable with the conversations then case acceptance percentages plummet. This presentation will bring awareness to minimizing language that we hear every day in our offices.

Bio:

Linda loves results!  She realizes that to be a successful leader you must understand the impact of change on a team.  Change has been a constant in Linda’s career. 

 

Linda gained her knowledge and experience through developing her roles within the practice of dentistry; as well as through continuing education and then as a practice management coach serving dentists across North America.

 

Linda has completed many courses in leadership; mediation, case presentation and has a Certificate in Adult Education through Saint Francis Xavier University.  She is also a past member of the Academy of Dental Management Consultants. Linda achieved the designation of Certified Training Practitioner from the Institute of Performance and Learning and recently was certified in the “Taking flight with DISC” assessment. 

 

As a coach, Linda recognizes talent, skills and knowledge in people. She is the go-to person when defining roles and skills in the areas of managing downtime, case presentation, accounts receivables, scheduling and much more.  Linda’s clients achieve their vision and gain financial returns on their investment.  She facilitates workshops on the business of dentistry and has been the instructor of the Dental Practice Management Certificate course at the University of Toronto Dental School department of Continuing education.

 

 The team approach to dentistry is important to Linda. She has the ability to create motion and momentum in others.  She believes that with understanding and humour a team will embrace change to achieve the results they desire.

10:00am - 10:45am
Tala Batarseh Dental Practice Consultant

Growing your practice: managing by statistics not emotions:

Description Coming Soon​

Bio:

Tala is the founder, owner and operator of DenTala. Graduate of York University with a Bachelor of Business Administration and a Certificate of Management, Tala has over 15 years of experience in the dental industry.

She has achieved a Certificate of Dental Practice Management from the University of Toronto, accompanied with multiple CE courses in Sales, Treatment Coordination, Executive and Leadership Training. Additionally, she has  successfully completed trainings at the University of Toronto for the new IPAC standards.

Tala has integrated her theoretical expertise, and industry experience toward helping many dental practices achieve success in their business. Passionate and driven, Tala continues to partner up with dentists opening new practices, or desiring more success out of their existing businesses to help them achieve levels of success beyond their
expectation.

Ozhan
11:15am - 11:45am
Ozhan Asi and Ali Zare

IT and Cyber Security in Dentistry

This course provides an in-depth understanding of the critical role that IT and cyber security play in modern dental practices. With the increasing digitization of patient records, appointment scheduling, and diagnostic imaging, it is imperative that dental professionals are well-versed in the principles of IT infrastructure and cyber security to protect sensitive patient information and ensure the smooth operation of their practices.

Learning Objectives

By the end of this course, participants will be able to:

  1. Understand the fundamentals of IT systems used in dental practices.

  2. Implement best practices for securing digital patient records and other sensitive information.

  3. Identify common cyber threats and vulnerabilities in the dental industry.

  4. Develop and enforce security policies and protocols to safeguard dental practice IT infrastructure.

  5. Respond effectively to data breaches and cyber security incidents.

  6. Ensure compliance with relevant legal and regulatory requirements related to health information security.

Course Content Module 1: Introduction to IT in Dentistry • Overview of IT systems in dental practices • Importance of IT in enhancing patient care and practice efficiency • Basic components of dental IT infrastructure Module 2: Fundamentals of Cyber Security • Key concepts of cyber security • Types of cyber threats and attacks • Overview of common vulnerabilities in dental IT systems Module 3: Protecting Patient Information • Best practices for securing electronic health records (EHR) • Data encryption and secure communication methods • Access control and authentication mechanisms Module 4: Developing a Cyber Security Strategy • Risk assessment and management • Creating and implementing security policies and procedures • Training staff on cyber security awareness and practices Module 5: Incident Response and Recovery • Steps to take in the event of a data breach or cyber attack • Incident response planning and execution • Data backup and disaster recovery strategies Module 6: Legal and Regulatory Compliance • Overview of HIPAA and other relevant regulations • Ensuring compliance with health information security laws • Documentation and audit trails for security measures Who Should Attend This course is designed for dental professionals, including dentists, dental hygienists, and office managers, as well as IT professionals working in the dental field. It is also suitable for students pursuing careers in dental practice management and health information technology.

Ozhan Asi Chief Technology Officer at TASProvider

Bio: Ozhan Asi is a seasoned technology executive with a proven track record of leadership in driving innovation and digital transformation. As Chief Technology Officer at TASProvider, Ozhan oversees the strategic direction of technology initiatives, ensuring alignment with business objectives and fostering a culture of continuous improvement and excellence.

With a background rooted in computer science and extensive hands-on experience in IT management, Ozhan brings a depth of expertise in infrastructure optimization, cybersecurity strategy, and enterprise-wide IT governance. His leadership is characterized by a strong emphasis on leveraging cutting-edge technologies to enhance operational efficiency and drive sustainable growth.

Throughout his career, Ozhan has been instrumental in spearheading large-scale IT projects that have streamlined operations and positioned organizations for future success. He excels in building and leading high-performing teams, cultivating a collaborative environment where innovation thrives and business goals are met with technological excellence.

Ozhan maintains a continuous commitment to staying abreast of industry trends and emerging technologies. His strategic vision and technical acumen play a pivotal role in guiding TASProvider through complex technological landscapes, ensuring the delivery of robust, scalable solutions that meet the evolving needs of clients and stakeholders.

Ali Zare Chief Security Officer (CSO) at TASProvider

Bio: Ali Zare is a seasoned security executive with a strong background in cybersecurity strategy and risk management. As Chief Security Officer (CSO) at TASProvider, Ali is responsible for establishing and overseeing comprehensive security programs to safeguard the organization’s assets and ensure compliance with regulatory requirements.

With a foundation in computer engineering and extensive experience in security operations, Ali brings a wealth of expertise in threat assessment, incident response, and security architecture design. He plays a critical role in aligning security initiatives with business objectives, fostering a culture of resilience and proactive risk mitigation within TASProvider.

 

Ali’s leadership is characterized by his commitment to staying ahead of emerging threats and implementing best practices to protect sensitive data and infrastructure. He collaborates closely with cross-functional teams to implement robust security measures that support TASProvider’s mission of delivering secure and reliable services to its clients.

11:45am - 12:30pm
Dr. Carlo Biasucci Founder and CEO of Elite Practice

3 Leadership Secrets for Dentists

If you ask any dentist today, the #1 challenge faced by all boils down to dealing with people. If you can get the leadership game figured out, you will join the top 1% dental practices in short order. Building an exceptional business simply requires building an exceptional team. It is much easier than you think – if you have the blueprint. Join Dr. Biasucci for this jam-packed session and learn why Elite Practice Members collectively grow by 3X industry average.

Bio:

Dr. Carlo Biasucci is the Founder and CEO of Elite Practice, Canada’s largest provider of training to dentists and dental teams. He is a strategic advisor, consultant, and business coach to fellow dentists across North America. He is the author of 4 books, a quarterly magazine focused entirely on practice growth, and over 200 articles on all aspects of dentistry and professional practice.

Dr. Carlo
Goldhar
1:45pm - 2:15pm
Richard Goldhar Licensed Insolvency Trustee

Turning Financial Challenges into Profitable Opportunities: Your Partner for Corporate Restructuring and Business Advisory​

Richard will describe how corporate restructuring and business advisory can help businesses during times of financial difficulties. An opportunity to learn practical tips on turning financial problems into opportunities for growth, stability, and profitability. Discover clear and useful insights to help your dental practice thrive and ensure long-term success.

Bio:

A Licensed Insolvency Trustee, having worked with a National Accounting and Insolvency firm prior to opening Goldhar & Associates Ltd in December of 2013.

Spent numerous years working alongside top professionals to learn the art and craft of restructuring debt.

Vastly experienced at helping corporations facing financial difficulty restructure their finances and operations and equally zealous to assist an honest and unfortunate individual in need of an opportunity to start over.

Graduate of the Bachelor of Commerce program from Dalhousie University in Halifax, Nova Scotia who take pride in his education and is ever willing to assist others in achieving their goal of becoming a Licensed Practitioner.

Deeply rooted within the community and after graduating, spent two years working for Atlantic Jewish Council as their Campaign Administrator. Actively volunteer with various organization within the communities with a thought to give back to the society.

Evaluator with the Marking Centre for the CAIRP national board exams.

Married to Jennifer (Shupak) Goldhar and a father of three sons.

2:15pm - 2:45pm
David Lipkus Financial Security Advisor

Unlock Money Trapped in Your Professional Corporation Tax-Free

We will discuss how leveraging life insurance within your Professional Corporation is a proactive strategy for optimizing your financial resources. It allows you to harness the growth potential of permanent life insurance while maintaining liquidity and flexibility for both planned and unforeseen financial needs. Whether you are planning for retirement income, funding personal ventures, or securing your family’s future, this approach offers a powerful combination of protection and financial leverage.

Bio:

David Lipkus is a FinanciaL Security Advisor who specializes in:

  • Life, Disability and Critical Insurance

  • Tax minimization strategies

  • Mutual Funds and Creditor Protected Segregated Fund Investments

  • Business Insurance Solutions

  • RRSP’s, RESP’s, TFSA’s

David Lipkus
Jonathan
2:45pm - 3:15pm
Jonathan N. Borrelli Partner at KMB Law

What Not To Do When Managing Your Team, from Your Employment Lawyer

In this engaging seminar, Jonathan will highlight the most important and newest legal traps to avoid when working with the dental team. Dental practice owners and managers will leave the session with a clear list on what to do – and more importantly what not to do – to make sure your practice is compliant with the most recent changes to employment law.

Bio:

Jonathan is Partner at KMB Law and is the leader of the firm’s Employment and Labour Law practice group.  He helps dentists to manage their day-to-day workplace matters, resolve litigation issues, and complete corporate aspects of purchases and sales of their dental practices.

 

He has helped dentists succeed in their employment and contractor agreements, wrongful dismissal matters, occupational health and safety, accommodation and human rights, hiring and firing, workplace investigations, restrictive covenants, and workplace policies.

Paul
3:45pm - 4:15pm
Paul Kulhmeijer Founder of Studio 6

Comprehensive Dental Office Construction & Design Solutions

Description - Coming Soon

Bio:

Paul founded Studio 6 in 2020, a Commercial Construction Company that specializes in Dental Office Construction. Paul has over 14 years of construction-management experience ranging from engineering and design to new construction and commercial tenant fit-outs. Paul excels in managing projects from the early stages of conceptual design through planning and construction. Paul works together with clients, and his team of design professionals and project-related personnel on coordination, scheduling, and implementation of the project details in order to build a successful Dental Project.  

Paul has extensive knowledge of Dental Equipment and the Dental Industry.  Paul and his team at Studio 6 do everything from the Design of Office, Permits, Construction, Build Cabinets, supply Data & Networking Services, Website Design & Marketing, as well Furniture Installation. Studio 6 provides a complete Turn-Key Solution for Dental Office Construction or you can pick the Services desired for your upcoming Project.   

4:15pm - 4:45pm
Peter Barry CMC, RRDH​, Practice Success Coach, Founder of Practice Mastery

Key Strategies for Thriving in Our Rapidly Evolving & Technologically Advancing Profession

Description:

  • Key Strategies for Thriving in the Future of Dentistry

  • Dancing with Disruption

Bio:

Peter Barry is a highly sought-after industry leader, writer, advisor, coach, and speaker whose message has inspired audiences & teams across North America. He is the founder of “Practice Mastery” a Business & Team Development Coaching company that serves the growth & development needs your practice. For more than 20 years, he has empowered dental professionals & industry companies with unique systems & strategies for extraordinary growth, higher income, and exceptional quality of life and better patient care. He provides customized group and one-on-one “Success Training” to dental professionals and industry companies across N. America. He is also frequent contributor to Dental Implant Residency Programs on the implementation & integration of advanced dentistry & new technologies into your practice. His insightful programs are filled with revealing concepts and practical strategies that create accelerated growth and lasting change in the professional & personal lives dentists/teams. He is also co-founder of Bella Vita Designs; an Interior Design Company specializing in startups, remodeling, expanding or relocating your dream practice.

Peter Barry

Thank You to our Sponsors

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4:45pm - 5:00pm
Amy Tong  B.Com, CLU, CHFC, CHS, RCIS
MDRT – Lifetime Member, TOT
President of A.T. Financial Group Inc.

Holistic Approach to Minimize Your Corporate Taxes

Description:Coming Soon

Bio:

Amy Tong is a distinguished financial planner with over 20 years of experience in the financial services industry. She is recognized as a Lifetime Top of the Table member of the Million Dollar Round Table (MDRT), a prestigious designation that highlights her exceptional expertise and achievements. Specializing in tax and financial planning for dentists and healthcare professionals, Amy has helped numerous clients optimize their financial structures, maximize after-tax income, and secure tax-free estate payouts.

Amy

CE Provider:

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Toronto Implant Academy (TIA)

Nationally Approved PACE Program Provider for FAGD/MAGD credit. Approval does not imply acceptance by any regulatory authority or AGD endorsement.
9-1-2022 to 8-31-2025.
Provider ID# 355116

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